Harry E. Figgie Jr. spent many hours instilling into his employees the value of a robust process, a systematic approach to making an organization’s workflow more effective, more efficient and more ...

Picture a thriving business. It's got a stellar reputation with seamless customer experience. Employees seem genuinely happy, the culture is enviable and revenue is soaring. It's the kind of company ...

A business changes completely when you're not the only one in the business. As you grow, you add people to the mix, even if it's just your friend or spouse helping out, so it's foundational that you ...